TSC Program Instructor
NPower NY is an affiliate of the NPower network, a federation of twelve independent nonprofits located throughout the United States. We help other nonprofits use technology to better serve their communities. NPower NY offers a continuum of technology services including consulting, training, and membership support.
NPower NY also operates an innovative and very successful workforce development program, Technology Service Corps, which trains talented New York City youth on computer basics, networking, and web development skills and then places them in organizations as junior technologists.
Now entering its fifth year, NPower NY seeks a committed, energetic Technology Instructor to work with the Technology Service Corps team. This position requires the candidate to be comfortable and familiar with a wide spectrum of technology, from basic computing including hardware and software, to setting up & maintaining networks, and basic web development. The instructor is responsible for curriculum delivery as well as continuing to improve it. The instructor will lead a training class that prepares students to go out into the workforce with the skills to be a junior technology professional. We will also consider contracting individuals to only teach the computer fundamentals, networking, or web modules, but having all skill sets is a plus.
Duties
Instruction
- Daily instruction of IT: Help Desk, Network Admin, and Web Development skills to a class of 15
- Teach Desktop Support and Troubleshooting: Windows 9x, NT, 2000 & XP; Network Connectivity; Printing; Internet and Email Applications
-Client Server Technology and Applications: NT, 2000/2003, TCP/IP, Tape Backup Procedures, Account Creation and Maintenance, File and Print Service, Network Security, and Imaging like Ghost
- Teach basic web development: HTML, WYSIWYG editor, & web image editing
- Increase critical thinking, analysis, and problem solving skills of students
- Provide guidance and structure for self-directed and life-long learning
- Motivate students to actively participate and engage in learning
- Be able to teach within and outside of "core" course of study
- Produce and instruct high-quality, well-prepared classes where students learn, are challenged and enjoy the learning process
- Ensure students? technical skills meet needs of internship partners and job placement requirements
- Coach and facilitate awareness of customer service and phone support skills
- Demonstrate successful classroom management
Administration
- Work with TSC team to develop and refine curriculum
- Provide regular, accurate and timely feedback to the students and staff relative to their performance
- Contribute to assessment tools that measure learning and growth of students and to ensure successful transition of students into jobs and careers
- Manage and coach student project teams during volunteer Days of Service at nonprofit site locations
- Help maintain an environment of positive, helpful, open communications
- Advise, support and advocate for students throughout the program and during crucial transitions
- Continuously evaluate and improve the program?s contribution to its students and program placement sites
Position Qualifications:
- Passion for helping nonprofits and young people
- An interest in creating a hands-on interactive learning environment
- Strong interpersonal skills ?quot; experience working with diverse individuals and groups
- History of positive and supportive working relationships with team members
- Working well with diverse groups
- Flexibility and adaptability
- Desire to act as a mentor and role model to younger students
- Must have good classroom management skills, and ability to work with groups of varying ages, abilities and levels of maturity
- Must be flexible, open to new ideas, creative and energetic
- Must be a team player
- Strong work ethic
- Ability to be a good role model for our students;
- Hands-on Training or classroom teaching experience, with young adults a plus!
To apply send resume and cover letter to: Christine Stearn, TSC Program Manager
workforce@npowerny.org
Resumes without cover letters will not be accepted.
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Accepting resumes until filled.
